Technical Support of the Aped Electronic Auction Application Tender

• Country: Czech Republic
• Summary: Technical Support of the Aped Electronic Auction Application for the Years 2026-2028
• CZT Ref No: 136538127
• Deadline: 01 Apr 2026
• Financier: Self Financed
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: 131044-2026
• Purchaser's Detail:
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• Description:
• The subject of the performance of the public contract (hereinafter also "VZ") is the provision of technical support for the APED electronic auction application (hereinafter referred to as the "APED application"), a tool for conducting electronic auctions within the framework of the Financial Administration of the Czech Republic in accordance with § 194a of the Act No. 280/2009 Coll., Tax Code, as amended, in accordance with the Agreement on technical support of the APED electronic auction application, which forms Annex No. 2 of the ZD (hereinafter also "agreement" or "draft agreement"), for a period of 24 months. Current form architecture of the APED application is listed in Appendix No. 7 ZD. The existing description of the software solution of the APED application is characterized in Appendix No. 8 ZD. 1. Technical support As part of the technical support of the APED application, the contractor will perform the following for the contracting authority activities: a) provision of a Service Desk service in 7 x 24 mode (continuously), which will be available and operable in an internet browser for the purpose of entering requests from the contracting party, b) resolving emergency situations, incidents, problems, malfunctions, errors or failures (hereinafter referred to as "defect") in the required terms and conditions according to the relevant category of defect according to Article V of the contract, c) consulting support for the contractor's employees in the 5 x 8 mode (8:00 a.m. - 4:00 p.m. on working days), d) ensuring regular prophylaxis and optimization of the systemic environment, operation management based on methodological and configuration instructions and monitoring, e) providing cooperation in case of implementation of penetration testing, f) support for any data migration a g) ensuring installations...
• Documents:

 Tender Notice